Frequently Asked Questions
How do I put money into my child’s account?
There three ways to deposit money into your child’s account.
1. You can transfer money online using our secure website (www.myschoolaccount.com) from either your checking or savings account directly into your child’s lunch account.
2. You can bring a check or cash into the dining hall between 6am and 1pm to make a deposit into your child’s account. After hours you may leave it in the main office we have a mailbox there.
3. New for 2013-2014 you may pay in the dining hall using a debit/credit card!
Is there a fee using either method of deposit?
There is no fee anytime you bring cash or check to the dining hall to make a deposit into your child’s account. A $2.00 transaction fee is imposed anytime you transfer money from your checking or savings account into your child’s account. This is a processing fee collected by the administrator of the program. Neither Maclay School nor Marauder Meals participates in this fee.
If I have multiple children at Maclay, may I make one transfer and split the amount up into the different accounts and incur one fee?
Yes. Each child at Maclay has his/her own account. You are able to make one transfer and divide the money up into the different accounts through the website.
When is the money available once I deposit funds into my child’s account?
All deposits or transfers made prior to midnight are available the next day.
How much money may I deposit?
You determine the amount that is right for you. While there is no limit to the amount of money that can be deposited, we ask that you maintain a sufficient balance for at least two weeks of meals.
How do I know what my child is eating?
You can view up to a months worth of transactions by viewing the transaction history page on the website (www.myschoolaccount.com). Here, you can view all of the transactions, including payments that have been made within the last 30 days on your child’s account.
What happens if my child’s account goes negative?
The account will be frozen after reaching $20 in the negative. The best way to prevent this is to create an account on the myschoolaccount.com site. When creating the account, there is an option to be notified when your child’s account reaches $15. You may also either call the dining hall to check balances or email Mr. Jim @ email@example.com to ask for a balance update.
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